Welcome to Joke Store! We’re thrilled to have you here, where fun meets fashion in the world of costumes. Our Terms and Conditions are designed to be as straightforward and enjoyable as our products. By accessing our website or making a purchase, you agree to these terms, so please read them carefully. If you have any questions, don’t hesitate to reach out to our friendly team at [email protected].

1. Introduction

Joke Store, operated from 50 E Dock St, Dundee, GB DD4P 5WB, is your go-to destination for hilarious and high-quality costumes for adults, kids, men, and women. Our website, newcostumeonsales.com, offers a wide range of accessories and costumes to bring joy and laughter to your events. These terms govern your use of our site and purchases, ensuring a smooth and fun experience for all.

2. User Obligations and Responsibilities

As a user of Joke Store, you play a key role in keeping our community safe and enjoyable. Here’s what we expect from you:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and avoid any activities that could harm our systems or other users.
  • Respect our intellectual property—no copying, distributing, or misusing our content without permission.
  • Keep your account details secure and notify us immediately of any unauthorized use.

If you fail to meet these responsibilities, we may suspend or terminate your access to our services.

3. Products and Services Description

At Joke Store, we specialise in costumes that spark laughter and create magical moments. Our product range includes:

  • All Adult Costumes, Kids Costumes, Mens Costumes, and Womens Costumes
  • Accessories to complete your look
  • Department-specific items for various themes and occasions

We strive to provide detailed descriptions and images, but please note that colours and sizes may vary slightly due to screen settings. If you have any doubts, contact us before ordering!

Note: Some items, like opened costume makeup or custom orders, are non-returnable for hygiene and safety reasons. Check our returns section for details.

4. Order and Payment Terms

Placing an order with Joke Store is as easy as pulling off a great joke! Here’s how it works:

Order Process

  • Select your items and add them to your cart.
  • Proceed to checkout, where you’ll provide shipping details and payment information.
  • Review your order carefully before confirming—once placed, changes may not be possible.
  • We’ll send a confirmation email within 1-2 business days after processing your order.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All payments are processed securely, and we do not store your payment details on our servers.

Shipping

  • Standard Shipping: ÂŁ12.95 via DHL or FedEx, delivered in 10-15 days after shipping.
  • Free Shipping: Available for orders over ÂŁ50 via EMS, delivered in 15-25 days after shipping.

Orders are processed within 1-2 business days, but during peak seasons like Halloween, please allow extra time. We ship globally, excluding some remote areas and parts of Asia.

Reminder: You are responsible for ensuring your shipping address is correct. We’re not liable for delays due to incorrect information or carrier issues.

5. Intellectual Property

All content on Joke Store, including text, images, logos, and designs, is owned by us or our licensors. You may browse and use the site for personal shopping, but you cannot reproduce, modify, or distribute any content without our written permission. Let’s keep the fun original!

6. Returns, Refunds, and Exchanges

We want you to love your costume as much as we do! If something isn’t right, here’s our hassle-free policy:

  • Return Window: 15 days from the date you receive your order.
  • Condition: Items must be unworn, unwashed, with tags attached, and in original packaging.
  • Process: Email us at [email protected] with your order details, and we’ll guide you through the return.
  • Refunds: Processed within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable.

Exchanges are free for replacement items, but return shipping is your responsibility unless we made an error. For non-returnable items, see our homepage details.

7. Liability Limitations

While we strive for perfection, Joke Store’s liability is limited to the value of your purchase. We’re not responsible for indirect damages, such as lost profits or event disruptions due to delayed deliveries. Our costumes are for fun and entertainment—use them safely and responsibly!

Important: By using our site, you agree that our total liability won’t exceed the amount you paid for the products involved.

8. General Provisions

These terms are governed by the laws of the United Kingdom. If any part is found invalid, the rest remains in effect. We may update these terms occasionally, so check back for changes. Your continued use of the site means you accept the updates.

9. Contact Information

Got questions or need help? Our costume experts in Dundee are here for you!

  • Email: [email protected]
  • Address: 50 E Dock St, Dundee, GB DD4P 5WB
  • Response Time: Within 24 hours—we promise a quick and friendly reply!

Thank you for choosing Joke Store—where shipping and returns are as easy as our costumes are fun! ✨